Awards for The Waterside Rollesby

VistEngland VAQAS

Additional information on this classification scheme is available from VisitEngland.

Norfolk Tourist Attractions Association member

Member of the Norfolk Tourist Attractions Association, a group which exist to promote their member attractions with conditions of membership including participation in a code of practice similar to the VisitBritain code of practice.

Additional information on this classification scheme is available from Norfolk Tourist Attractions Association.

Broads Tourism

Broads Tourism - The voice of Broads Tourism Business. Broads Tourism is a forum for businesses and organisations located or operating in the Norfolk and Suffolk Broads area. Its purpose is to provide a strong unified voice for Broads tourism-related businesses, with a focus on improving the visitor experience and promoting the Broads as a high quality and environmentally sustainable destination.

Additional information on this classification scheme is available from Broads Tourism.

Broads Quality Charter Gold

Participating eating establishments are annually quality checked by independent assessors, Quality in Tourism. Establishments gaining 70% plus are awarded Silver. 80% plus Gold. The Broads Authority started the Quality Charter scheme back in 2001 with just a handful of establishments. Today, there's a fine range to choose from and each year standards get higher.

Additional information on this classification scheme is available from Broads Authority.

Self-assessed Accessibility Information

Self-assessed Accessibility Information provides a list of available facilities and services, highlighted as being of key importance by disabled people.  Along with Access Statements, which provide a fuller written description of accessibility, it can help people with access needs make an informed choice as to whether accommodation, attractions, food & drink or shopping establishments meet their needs.

Self-assessed accessibility details

Parking

  • Yes
    Designated parking for guests with disabilities
  • Yes
    Within 50 metres approx. of entrance
  • The surface of the car park and pathway leading to entrance:
  • Yes
    is gravel
  • Yes
    Drop-off point for guests outside entrance
  • The route from the parking area to the entrance:
  • Yes
    Has a ramp

Entrance

  • Yes
    Ramp to entrance
  • Yes
    Handrail by ramp
  • Yes
    Entrance is well lit

Public Areas

  • Level access (no steps/thresholds) or access by ramp or lift:
  • Yes
    From the entrance to reception / ticket area
  • Yes
    To a specially adapted public toilet suitable for wheelchair users
  • Yes
    Good contrast between the floor and walls
  • Yes
    Contrast markings on clear surfaces such as glass doors
  • Yes
    Baby changing facilities

Food

  • Yes
    Level access (no steps/thresholds) or access by ramp or lift to cafeteria
  • Yes
    Good contrast between the floor and walls
  • Restaurant / cafe provide meals for visitors with special dietary requirements:
  • Yes
    Sugar free (diabetic)
  • Yes
    Gluten free (coeliacs)
  • Yes
    Lactose free (dairy free)
  • Yes
    Low potassium
  • Yes
    Low sodium
  • Yes
    Nut free
  • Yes
    Additive free
  • Yes
    Vegetarian
  • Yes
    Seating suitable for wheelchair users, ie moveable and good height for person sitting in a wheelchair
  • Yes
    High chairs for children
  • Yes
    Children's menu

General

  • Yes
    Seating available for visitors with limited mobility
  • Yes
    Clear signage
  • Yes
    Effective lighting for visually impaired visitors
  • Yes
    Good colour/tonal contrast for visually impaired visitors
  • Yes
    Displays at suitable height for wheelchair users / children
  • Yes
    Audible alarm system
  • Yes
    Visual alarm system